--- title: "Security and privacy ยท Islagenda" description: "Your business data is yours: processing agreement, backups, secure access, reminders with consent, cancelling, privacy and cookies." url: https://islagenda.com/en/security lang: en updated: 2026-11-05 --- # Security and privacy Your data is yours. Always. How we look after your business's and your clients' data, explained clearly and without small print. The first thing you probably wonder is who owns it: you do. ## Your business data belongs to you Your calendar, your clients and your history belong to your business. Islagenda stores and processes them only to provide the service: we do not sell them, use them for advertising or pass them on to third parties. - You can ask for a copy of your data at any time - Only your team sees your client profiles - We only write to your clients what you have switched on ## Data processing agreement When you use Islagenda, your business is the controller of its clients' data and Islagenda acts as the processor, as required by the General Data Protection Regulation (GDPR). That is why, when you sign up, we sign a data processing agreement setting out what we use the data for, how we protect it and what happens to it when the service ends. ## Automatic backups We back up your data automatically. If something goes wrong, your calendar is restored without you having to do anything. ## Secure access to the app The app and your website always run over an encrypted connection (HTTPS). Each team member logs in with their own account, so everyone sees their own work and you know who made each change. - One login per team member, no shared passwords - If someone leaves the team, their access is removed in a moment ## Reminders with consent We only write to your clients what you have switched on: the confirmation and the reminder of their appointments. What each client has across the network (their appointments, IslaCoins and alerts) only opens with a WhatsApp from their own phone. Your clients receive reminders because they agree to them when booking. Islagenda records the date of that consent and the version of the text they accepted, so you can prove it if you are ever asked. Any client can stop receiving them whenever they like. ## If you cancel There is no minimum term. If you cancel, you can ask for a copy of your data before you leave. After that, we delete it gradually within 30 days. Your domain: while your subscription is up to date Islagenda pays for it; when you cancel you can keep it by paying the renewal yourself, or let it expire. ## Privacy on this website When you sign up or write to us, we use your name, your business and your contact details only to arrange your set-up and reply to you. We do not send you advertising or share your data. If you write to us on WhatsApp, your message goes through Meta, the company behind WhatsApp, and our automated assistant or a person replies. We keep your number, your profile name, your messages and whether they arrived for 12 months so we can help you; the messages you use to enter Mi Isla, for 30 days. We do not copy photos, audio or documents: they stay on WhatsApp. If you tick the WhatsApp reminder box when booking, we send you one message per appointment, also through Meta; to stop receiving them, reply BAJA. You can ask at any time to access, correct or delete your data, and to object to its use. Islagenda's company details and contact email are in the Legal notice. [See the Legal notice](https://islagenda.com/en/terms) ## Cookies and analytics This website does not use advertising or third-party cookies to track you. This is everything it stores: | What | Where | Purpose | Type | | --- | --- | --- | --- | | Language (ig-lang) | Browser (local storage) | Remembers whether you prefer the website in Spanish or English. | Necessary | | Your cookie choice (ig-consent) | Browser (local storage) | Stores your choice in this notice so we do not ask again. | Necessary | | Where you came from (ig-origin) | Browser (this session only) | If you arrive from a QR code or a campaign link, remembers where you came from. It is only sent if you sign up and is deleted when you close the browser. | Necessary | | Our own website measurement (no cookies) | Islagenda servers (Cloudflare). Nothing on your device | Counts in aggregate, without identifying you: which pages are viewed, what kind of site you came from (for example, Google), how far you scroll, where people click and how fast pages load. It does not record your screen or read what you type. Deleted after 13 months and never shared. If your browser asks not to be tracked (Do Not Track or Global Privacy Control), nothing is measured. | First-party audience measurement (no consent needed) | **Your preferences in this browser:** not chosen ## Your calendar, protected from day one Create your booking website in 30 seconds: automatic backups, HTTPS and a GDPR agreement included. ## Would you mind seeing it with your own data before deciding? No card. Take your data whenever you like. Rather do it with a person? [30-minute video call](https://islagenda.com/alta).